This policy explains what personal data we collect through bolena.md website, what we use it for and what rights you have.

1. Data controller

Boleyn, bd. Dacia 22, Chisinau, Republic of Moldova. Phone: +373 610 60 051. Email: ferestre@bolena.md.

2. What data we collect

Data that you provide to us directly through the contact or call order forms: name, telephone number, email address, address at which the measurement is requested and details of the request. Data collected automatically: IP address, device and browser type, pages visited and duration of the visit, through analytics tools.

3. Purposes and basis of processing

We use the data to contact you and respond to requests, to prepare offers, to execute the contract and to ensure the warranty, as well as to improve the operation of the website. The basis is, as the case may be, the performance of the contract, your consent or our legitimate interest in responding to the requests received.

4. Cookies and third-party tools

The site uses third-party cookies and services, such as Google Analytics for traffic statistics and JivoChat for support chat. Details can be found in the Cookies Policy.

5. Disclosure to third parties

We do not sell your data. We can only pass them on to providers who support our work (web hosting, analytics and communication services) or to authorities, when required by law.

6. Storage period

We keep the data for as long as necessary for the purpose for which it was collected and for the period imposed by legal, accounting or warranty obligations.

7. Your rights

You have the right of data access, rectification, erasure, restriction of processing, opposition and portability, as well as the right to withdraw your consent at any time. To exercise them, write to ferestre@bolena.md.

8. Security

We apply reasonable technical and organisational measures to protect data against unauthorised access, loss or disclosure.

9. Updates

We may change this policy. The current version is the one published on this page.